Trainings + Resources
We train public information officers (PIOs) and government communicators the skills they need to engage with their communities.
Trainings
These aren't just classes. These are real life skills.
Hartwood Communications’ courses are designed to give you hands-on, real-life experience so you can walk away and immediately apply what you’ve learned within your agency. You will leave knowing how to handle media relations situations with confidence and grace.
UPCOMING TRAININGS + WEBINARS
Learn how to build (or strengthen) the critical infrastructure behind every effective public safety response.
february 19, 2026
webinar: Crisis Readiness: The Systems You Need in Place Before the Emergency Hits
Learn to manage media, leadership and external communications during critical events.
MARCH 26, 2026
Advanced public information strategies - snoqualmie, wa
A must-attend training for leaders who want to improve communication, reduce confusion and protect public trust.
APRIL 16, 2026
webinar: MANAGING PUBLIC TRUST IN THE AGE OF SOCIAL MEDIA + MISINFORMATION
TRAININgs
Social Media Academy
Social media is a powerful tool to use during a crisis, for recruiting and telling your agency's story.
LEARN MORE
ADVANCED PUBLIC INFORMATION STRATEGIES WORKSHOP
From working with media, prepping speakers and writing posts, PIOs will practice it all.
LEARN MORE
STRATEGIC CRISIS COMMUNICATIONS WORKSHOP
Leave your nerves behind as we practice on-camera interviews and conduct mock press conferences.
LEARN MORE
The official voice
online training program
This program helps you build a trusted voice, streamline your messaging and connect with the community you serve.
LEARN MORE
Annual planning blueprint
This digital download includes the exact process you need to move from reactive to strategic, without spending weeks planning.
LEARN MORE
CHATGPT PROMPT VAULT
This digital download includes 125+ ready-to-use prompts built specifically for government communicators.
LEARN MORE
resources
webinars
Strategy-focused sessions that help government leaders and communicators navigate modern challenges with confidence and clarity.
LEARN MORE
LOOKING TO HOST A TRAINING?
What does it mean to host a training?
- Host a course at your location for your team and surrounding agencies
- Share the marketing materials Hartwood Communications provides to advertise the course to your network
- Receive free seats for your staff to attend (1 complimentary seat for every 8 paid registrations)
Students walk away confident and ready to take on the next big thing
Media relations and social media management are important for incident response, but what about outside of that? Students in our classes are able to better understand how to handle social media management, media relations and content creation. Whether its crisis communication, recruitment or a feel-good story, we prepare them for anything.
Jenny brought a wealth of knowledge and industry insights, and her astute strategic thinking was evident throughout our collaboration. She consistently provided creative and innovative ideas that helped elevate our social media presence and engagement.
a wealth of knowledge
Thank you and your team for presenting such valuable content. Everyone I spoke to said they learned several new ideas to bring to their departments.
Thank you and your team
Jenny really helped lay out a very doable plan I felt empowered to implement right away and could leverage for future projects. Her excitement for this project really helped infuse some hope into my own role - it can be a bit lonely at times to manage social media solo and it is easy to feel burnt out, Jenny helped greatly in that regard.
I felt empowered
I highly recommend Jenny to anyone needing social media management services, especially for law enforcement agencies, as her unique blend of professional experience and up-to-date knowledge on social media/marketing best practices was truly impressive.
truly impressive
Jenny has a lot of knowledge and experience, and her delivery is very relatable. Our entire staff that attended this training walked away very pleased that they took her training course.
knowledge and experience
Your examples were very engaging and really made it easy to undrestand the do's and don'ts for each platform and for social media as a whole.
VERY ENGAGING
Your training was phenomenal. I took away so much more than I had expected.
Thank you so much
This course checked all of my boxes. I feel that the course broke down each of my concern areas and challenges into achievable steps.
